Please note
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Please note: We are NOT SELLING our products to Cuba, Sudan, Iran, North Korea, Syria, Ukraine because of their unstable political and economic status.Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
11923, NE Sumner ST, STE 895287, Portland, Oregon, 97250 USA
English▼
There are shortcomings, but in general for such money is not bad!
Excellent gas lighter. After gas filling, it needed to adjust the flow on its base. Works wonderfully.
מצית יעיל וזול, מומלץ בחום לכל אוהבי העישון בדגש על חובבי סיגרים
He got to chile well. Product as it appears in the photos with a small extra gift happy with purchase :) delivery within the deadline stated in the app.
The goods did not come, but the store returned the money.
товар прилетел быстро, качество хорошее, работает , всё супер
The order was shipped only after 9 days and drove very long, although I'm not sure that the second is the fault of the store. The lighter has a convenient power adjustment handle from below, you can fix the flow without holding the finger on the button, but several metal parts of the case are heated and can burn, the cover, for example.
TRY TO DO SOMETHING WITH THE SHIPPING.IT IS SUPER SLOW
Good capacity, lots of heat
All OK. I recommend this store
Very good products.
все ок
Good quality everything works fine) I advise
Good stuff. Fun
I thought the lighter will come refilled :) Also the store put the mouthpiece.
lighter works. 4 stars only cause "fire hold" button doesn't work at all. still would recommend, great product within the price
Duper heats very very good good quality
Good Goods long delivery sent and went to the hike.
Зажигалка отличная. Первый раз на пробу взял одну. Сейчас после года пользования заказал себе сразу 3.Продавца и магазин и зажигалку рекомендую ✌️
The delivery is too late and not as specified. I have to travel two hours by car to recieve this item from post office. Kindly don’t trouble me like this. If u cannot ship the item in the bundle kindly cancel it or let me know. Ali express service is declining day by day. Very disappointing.
Norms
ne marche pas
Very nice. Powerful flame and very easy to use.
Produit compliant
Flame adjustment does not work
Delivery was almost three months, the goods are perfect
Welcome friends, the order received, everything is fine but asked the store to send me red, which in replied received "well" but in the end sent white! Is he smoked in there? Elementary written in English could be understood!
товар не получил,деньги вернули.
Molette de réglage du gaz et maintient feu de mauvaises qualité
Arrived the goods in good condition, I will go to buy gas
The lighter came of excellent quality, the package went to syzrany 30 days, advise the store!
Works great))
A good lighter who has problems with it, try the gas from another manufacturer, in my case, it helped